Dana Air To Compensate Passengers, Explains Flight Disruption

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Dana Air is to give  free tickets as compensation to passengers affected by its flight cancellations on Friday and Saturday. 

The airline’s Communication’s Manager, Mr Kingsley Ezenwa,  stated in a statement  he issued on Sunday. 

Ezenwa aslo said that full monetary refunds would be made to guests who do not want their trips rescheduled  as a result of recent  flight cancellations. 

The airline’s official also apologised to its customers over the cancellations which affected Lagos and Abuja routes. 

Ezenwa explained that the reason for cancellations was that  two of the company’s aircraft were due for servicing. 

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“On Friday and Saturday, two of our aircraft had issues in Lagos and Abuja respectively, compelling us to ground them in strict safety standards and global best practices. 

“While our maintenance team had been deployed to conduct proper checks on both aircraft, we wish to reassure our guests and crew that their safety will continue to be our priority in all circumstances. 

“We understand that the travel plans, commitments, meetings and engagements of our guests may have all been disrupted  by the unanticipated development and,  for that, we are deeply and sincerely sorry,” he said. 

Ezenwa noted that this was really not a good time for the  disruptions of travel plans of its passengers and the flight schedules of the airline  having increased its flights recently to meet the expectations of its guests. 

He said the increase in its fleet was to ensure that no one was left stranded without a flight this season. 

The airline official advised all its  guests to contact the airline on its available platforms for necessary  information.  

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